Remote-First: Contact Center Strategy & Development Lead

Jobgether; EE. UU.; A distancia; USD 61.000 - 94.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote‑First Work Environment

Medical Coverage

401(k) plan with matching

Paid time off and holidays

Maternity, parental and family care

Descripción de la vacante

Jobgether is seeking a Program Manager to design and manage strategic workforce development programs. The role oversees the full lifecycle of initiatives, coordinating stakeholders and ensuring on-time delivery. You will drive career development, mentoring, and succession planning while measuring outcomes and impact.

The position emphasizes collaboration, continuous improvement, and a remote-first, inclusive work environment with competitive compensation.

Formación

• Strong strategic planning and analytical capabilities.
• Excellent written and verbal communication and collaboration skills.
• Ability to lead cross-functional initiatives and manage multiple priorities.

Responsabilidades

• Design and manage strategic workforce development programs.
• Oversee full lifecycle of initiatives from planning to evaluation.
• Lead career development, mentoring, and succession activities.

Conocimientos

Strategic thinking

Analytical skills

Communication

Stakeholder engagement

Project management

Adaptability

Collaboration

Educación

High school diploma

Bachelor’s degree preferred

Descripción del empleo

Jobgether is seeking a Program Manager to design and manage strategic workforce development programs. The role oversees the full lifecycle of initiatives, coordinating stakeholders and ensuring on-time delivery. You will drive career development, mentoring, and succession planning while measuring outcomes and impact.

The position emphasizes collaboration, continuous improvement, and a remote-first, inclusive work environment with competitive compensation.