Remote Fire & Security Systems Estimating Coordinator

Siemens; Albuquerque (NM); On-site; USD 47,000 - 81,000; Full time

Job summary

Siemens seeks a Security Systems & Fire/Life Safety Estimating Coordinator to prepare cost estimates and proposals for ITM services on commercial/industrial security systems and fire protection equipment.

Based in the United States, you will work from a home-based, virtual environment, coordinating with field personnel, customers, and supervisors to ensure timely, code-compliant solutions and outstanding service.

Qualifications

• High school diploma or state-recognized GED.
• 3-5 years experience in estimating.
• 4+ years of experience with Fire/Life Safety or Commercial Security Systems.
• Demonstrated knowledge/aptitude of Fire Alarm/Commercial Security Systems, Access Control, CCTV, Fire Extinguishing equipment, Fire Sprinkler Systems and other Fire Systems.
• Demonstrated proficiency with Microsoft Office Suite and PC skills.
• Qualified candidates are required to work in a home-based, virtual environment.
• Demonstrated ability to communicate effectively/professionally (verbal and written) and provide quality customer service to remote customers, field technicians and operation teams.
• Demonstrated ability to multitask and prioritize workload.
• Legally authorized to work in the United States on a continual and permanent basis without company sponsorship.
• May be required to travel 10% for training.

Responsibilities

• Prepare cost estimates and proposals for correction of impairments identified during ITM services for commercial/industrial security systems and fire protection equipment.
• Understand end product and determine the correct solution that meets customer needs while maintaining code compliance and operability.
• Prepare proposals with supporting cost estimates.
• Send proposals to the customer, client services manager and appropriate field personnel based on local workflow and/or code requirements.
• Track and follow up on customer correspondence to secure approval for needed repair work.
• Coordinate with Supervisor and team to identify source and cost of repair parts and/or services.
• Prepare turnover documentation for transmittal to local service coordinators.
• Track and maintain assigned proposals and purchase orders.
• Report unresponsive customers or delayed approvals for escalation.
• Provide feedback on methods to streamline processes and improve throughput.
• Deliver outstanding customer service and support.

Skills

Estimating

Fire/Life Safety experience

Communication skills

Multitasking

Education

Associate's degree in Fire Protection Engineering

Tools

Microsoft Office Suite

Job description

Siemens seeks a Security Systems & Fire/Life Safety Estimating Coordinator to prepare cost estimates and proposals for ITM services on commercial/industrial security systems and fire protection equipment.

Based in the United States, you will work from a home-based, virtual environment, coordinating with field personnel, customers, and supervisors to ensure timely, code-compliant solutions and outstanding service.