Fire/Life Safety & Security Systems Estimating Coordinator

Siemens; Portland (OR); On-site; USD 47,000 - 81,000; Full time

Benefits offered by this job

Home-based/Remote work

Job summary

Siemens is seeking a Security Systems &Fire/Life Safety Estimating Coordinator in the United States. This home-based, full-time role supports estimating for access control, CCTV, fire alarm and related systems across commercial and industrial projects.

You will prepare cost estimates, proposals, and turnover documentation, while coordinating with field personnel and service coordinators. Travel up to 10% may be required.

Qualifications

• High school diploma or GED
• 3–5 years estimating experience
• 4+ years in Fire/Life Safety or Commercial Security Systems
• Proficient with Microsoft Office Suite and PC skills
• Qualified candidates must work in a home-based, virtual environment
• Ability to communicate professionally with remote teams
• Willingness to travel up to 10% for training

Responsibilities

• Prepare cost estimates and proposals for ITM services on security and fire protection systems
• Determine solutions meeting customer needs while ensuring code compliance
• Prepare proposals with supporting cost estimates
• Send proposals to customers and field personnel
• Track customer correspondence to secure approvals
• Coordinate with team to identify parts and services costs
• Prepare turnover documents for service coordinators
• Track proposals and purchase orders
• Escalate unresponsive customers for approvals
• Provide feedback to streamline processes
• Deliver outstanding customer service to remote customers and field teams

Skills

Estimating

Fire/Life Safety knowledge

Customer service

Communication skills

Multitasking

Travel readiness

Education

Associate's or Bachelor's in Fire Protection Engineering

NICET Certification

Tools

Microsoft Office Suite

Job description

Position Location: This role can be based anywhere in the US.

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation!We know that the only way a business thrives is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways.Who knows where our shared journey will take you?

OurSmart Buildingshelp to create efficient, safe, adaptable, andresponsible environments. Our aim isn’t just about improving buildings; it’s about creating perfect places that improve people’s lives.

Transform the everyday with us!

As a Security Systems &Fire/Life Safety Estimating Coordinator, you will:

• Prepare cost estimates and proposals, based on information provided by field technical personnel, for the correction of impairments and deficiencies identified during ITM services on Commercial/Industrial Security Systems (Access Control, CCTV) and Fire Protection Equipment (Fire Alarm/Commercial Security Systems, Fire Extinguishing equipment, Fire Sprinkler Systems Fire Pumps, Backflow Preventers, and other Fire Systems).
• Understand the end product/result and work to determine the correct solution that best meets the customer’s needs, while maintaining code compliance and equipment operability.
• Prepare proposals with supporting cost estimates.
• Send proposals to the customer, client services manager and appropriate field personnel based on local workflow and/or code requirements.
• Track and follow up on customer correspondence to secure approval for needed repair work.
• Coordinate with Supervisor and other team members to identify source and cost of repair parts and/or services when necessary.
• Prepare turnover documentation for transmittal to local service coordinators in the appropriate branch office to ensure proper completion of work.
• Track and maintain assigned proposals and purchase orders.
• Report unresponsive customers or delayed approvals to Field Quote Center Supervisor for escalation to local service team as needed.
• Provide feedback on methods and means that would help streamline the process and improve throughputs for all parties.
• Deliver outstanding customer service and support.

You’ll make an impact with these qualifications:

Basic Qualifications:

• High school diploma or state-recognized GED
• 3-5 years experience in estimating
• 4+ years of experience with Fire/Life Safety or Commercial Security Systems
• Demonstrated knowledge/aptitude of Fire Alarm/Commercial Security Systems, Access Control, CCTV, Fire Extinguishing equipment, Fire Sprinkler Systems and other Fire Systems based on applicable technical work experience or combination of applicable technical and in-office work experience (inspector, technician, construction, sales, administration & project management etc.)
• Demonstrated proficiency with Microsoft Office Suite and PC skills
• Qualified candidates are required to work in a home-based, virtual environment
• Demonstrated ability to communicate effectively/professionally (verbal and written) and provide quality customer service to remote customers, field technicians and operation teams
• Demonstrated ability to multitask and prioritize workload
• Legally authorized to work in the United States on a continual and permanent basis without company sponsorship
• May be required to travel 10% for training

Preferred Qualifications:

• Associate's degree or bachelor's degree in Fire Protection Engineering(swap order)
• NICET Certification or equivalent in Fire Sprinkler Systems, Fire Alarm Systems and/or Special Hazards Systems
• Fire Protection System Certifications from Manufacturers or Major Universities
• ESA (Electronic Security Association) Certifications in Fire Alarm or Security
• State or local Fire or Security Licenses
• Field Technical Experience in the Fire Alarm/Commercial Security, Fire Sprinkler and/or Life Safety Industries
• Experience in a call center environment
• Demonstrated understanding of business processes, standard practices, tools, and financial systems in support commercial building fire and security systems
• Estimating and/or sales experience in the Fire Alarm/Commercial Security, Fire Sprinkler, Life Safety or related Industries

About Siemens

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology withpurposeadding real value for customers.

Our Commitment to Equity and Inclusion in our Diverse Global Workforce

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.

You’ll Benefit From

Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html

The pay range for this position is $47,053 - $80,662 annually. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.