Remote FinTech Operations Enablement Lead

Ladders; United States; Remote; USD 128,000 - 188,000; Full time

Benefits offered by this job

100% health coverage for employees and

dependents

Monthly stipends for tech setup and Wi

ESP

Job summary

Ladders is seeking an Operations Enablement Manager to join a leader in Finance & Insurance. This remote role focuses on turning strategy into actionable roadmaps and sustainable operating improvements in a regulated environment.

You will partner with senior leaders to drive scalable growth, apply Lean Six Sigma methods, and manage end-to-end program lifecycles. A strong background in fintech operations is required.

Qualifications

• 7+ years in program management or product operations in large-scale environments.
• 3+ years in fintech or financial institutions, focusing on scaling operations and coaching teams.
• Expertise in financial regulations (UCC, Reg E, Reg Z) and dispute management rules.
• Certification in Six Sigma, PM, or Design Thinking is preferred.

Responsibilities

• Lead complex cross-functional programs aligned with servicing strategy and business priorities.
• Develop clear program roadmaps and execution plans, tracking KPIs and risks.
• Collaborate with senior leaders to deliver measurable outcomes and executive-ready communications.
• Identify risks proactively and propose data-backed solutions.
• Apply Lean Six Sigma to enhance quality and efficiency.
• Manage the full lifecycle of process and product changes for impactful outcomes.

Skills

Program management

Cross-functional collaboration

Risk management

Executive communications

Strategic planning

Tools

Salesforce

Confluence

LMS

Job description

Ladders is seeking an Operations Enablement Manager to join a leader in Finance & Insurance. This remote role focuses on turning strategy into actionable roadmaps and sustainable operating improvements in a regulated environment.

You will partner with senior leaders to drive scalable growth, apply Lean Six Sigma methods, and manage end-to-end program lifecycles. A strong background in fintech operations is required.