Remote Finnish-Speaking Tech Support Specialist

Employers from Greece; United States; Remote; USD 47,000 - 67,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package ( Flight

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

And Much More...

Job summary

Unknown company is seeking a Finnish-speaking Remote Support Specialist to deliver excellent customer and technical support to Finnish-speaking clients from a remote location in the United States. You will handle inquiries via phone, email, and chat and collaborate with technical teams to resolve complex issues.

The role emphasizes problem-solving, strong communication, and a proactive approach to ensuring customer satisfaction while staying updated on product changes and industry trends.

Qualifications

• Fluency in Finnish and English, written and spoken.
• Experience in customer service or technical support preferred.
• Strong problem-solving and troubleshooting skills.
• Excellent customer service orientation and interpersonal skills.
• Familiarity with remote support tools and CRM is a plus.
• Ability to work independently in a remote environment.

Responsibilities

• Provide high-quality Finnish-speaking support via phone, email, and chat.
• Diagnose and resolve a range of software/hardware issues.
• Guide customers through troubleshooting steps with clear solutions.
• Document interactions accurately in the support system.
• Collaborate with technical teams to resolve complex issues.
• Follow up with clients to ensure issue resolution and satisfaction.
• Stay informed about product updates and industry trends.

Skills

Finnish

English

Customer service

Technical support

CRM systems

Remote tools

Tools

CRM systems

Job description

Unknown company is seeking a Finnish-speaking Remote Support Specialist to deliver excellent customer and technical support to Finnish-speaking clients from a remote location in the United States. You will handle inquiries via phone, email, and chat and collaborate with technical teams to resolve complex issues.

The role emphasizes problem-solving, strong communication, and a proactive approach to ensuring customer satisfaction while staying updated on product changes and industry trends.