Finnish-Speaking Tech Support Pro

Employers from Greece

United States

Remote

USD 45,000 - 67,000

Full time

2 days ago

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Benefits offered by this job

Competitive salary

Monthly bonus

Fully paid training

Relocation package

Health insurance

Private health insurance

2 extra salaries per year

More benefits

Job summary

Employers from Greece seeks a bilingual Technical Support Specialist to help Finnish-speaking customers via phone, email, and chat. You will troubleshoot issues, guide users, and document interactions in our CRM while collaborating with product and engineering teams.

Required: fluency in Finnish and English, strong problem-solving skills, and experience in technical support or customer service. We offer competitive pay, monthly bonus, fully paid training, relocation assistance, and health

Qualifications

Fluency in Finnish and English (written and spoken).
Prior experience in technical support or customer service is desirable.
Strong technical and troubleshooting skills.
Excellent attention to detail and problem-solving abilities.

Responsibilities

Provide high-quality technical support to Finnish-speaking customers via phone, email, and chat platforms.
Identify and troubleshoot technical issues to ensure customer satisfaction.
Guide customers in utilizing products and services to their full potential.
Maintain accurate records of customer interactions and resolutions in our CRM system.
Collaborate with product and engineering teams to tackle complex issues as needed.
Follow up with customers to guarantee total satisfaction with the solutions provided.