Finnish-Speaking End User Support Specialist — Relocation Covered
Employers from Greece
Aumenta le possibilità di ricevere una risposta da questo datore di lavoro
Il tuo curriculum e una lettera di presentazione personalizzati, che corrispondono esattamente a ciò che sta cercando.
Vantaggi offerti da questo lavoro
Descrizione del lavoro
Patrique Mercier Recruitment FR is seeking a Finnish Speaking End User Support Specialist to provide top-tier technical assistance to Finnish-speaking clients. You will troubleshoot hardware, software, and network problems while delivering outstanding service via phone, email, and chat.
The role emphasizes proactive issue resolution, thorough ticketing records, and collaboration with technical teams. The position offers competitive compensation, monthly bonus opportunities, fully paid training,
Competenze
- Fluent in Finnish and English with strong communication skills.
- Experience in end-user support or customer service preferred.
- Strong analytical and troubleshooting abilities.
- Exceptional customer service mindset and proactive attitude.
Mansioni
- Deliver Finnish-speaking end-user support via phone, email, and chat.
- Diagnose and resolve hardware, software, and network issues.
- Educate users on applications and systems for efficient usage.
- Maintain thorough records in the ticketing system.
- Escalate complex issues and suggest process improvements.
- Follow up to ensure customer satisfaction and closure of issues.
Conoscenze
Strumenti
Descrizione del lavoro
Patrique Mercier Recruitment FR is seeking a Finnish Speaking End User Support Specialist to provide top-tier technical assistance to Finnish-speaking clients. You will troubleshoot hardware, software, and network problems while delivering outstanding service via phone, email, and chat.
The role emphasizes proactive issue resolution, thorough ticketing records, and collaboration with technical teams. The position offers competitive compensation, monthly bonus opportunities, fully paid training,
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
