Remote Financial Concierge & Customer Experience Banker

0101 The Huntington National Bank; Ohio; Hybrid; USD 36,000 - 52,000; Full time

Benefits offered by this job

Flexible work arrangement

Office environment

Job summary

The Huntington National Bank is seeking a Customer Experience Banker to assist walk-in customers with financial needs and educate them on banking products and technology. The role emphasizes accurate processing of transactions and proactive relationship building in a branch environment.

Responsibilities include resolving customer issues, educating on deposits and lending, and growing relationships through referrals. Office-based with potential flexible work arrangements.

Qualifications

• High School Diploma or GED with 1 year of customer service or military admin experience, or a Bachelor's Degree.

Responsibilities

• Provide excellent customer service and resolve issues.
• Explain consumer deposit products and consumer lending.
• Identify opportunities to grow customer relationships through sales and referrals.
• Refer customers to other areas to deepen relationships and ensure compliance with policies.

Skills

Customer service

Sales

Banking knowledge

Communication

Education

High school diploma or GED

Job description

The Huntington National Bank is seeking a Customer Experience Banker to assist walk-in customers with financial needs and educate them on banking products and technology. The role emphasizes accurate processing of transactions and proactive relationship building in a branch environment.

Responsibilities include resolving customer issues, educating on deposits and lending, and growing relationships through referrals. Office-based with potential flexible work arrangements.