Customer Experience Banker - Remote-Eligible Concierge

Huntington Bank; Findlay, Northern (OH, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Huntington Bank in Findlay, OH is seeking a Customer Experience Banker Non NMLS to serve as a Financial Concierge for walk-in customers, retaining and growing customer relationships by identifying financial goals and recommending deposits and other banking products.

You will process transactions accurately, balance daily, provide exemplary service, and collaborate with partners to deepen connections while following all policies and procedures.

Qualifications

• High School Diploma or GED required, plus 1 year of customer service or equivalent experience.
• Bachelor's Degree acceptable.
• Experience in banking or sales is a plus.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through a disciplined sales process.
• Refer customers to other bank areas to deepen relationships.
• Adhere to policies, security, and regulatory requirements.

Skills

Customer service

Cash handling

Technology fluency

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington Bank in Findlay, OH is seeking a Customer Experience Banker Non NMLS to serve as a Financial Concierge for walk-in customers, retaining and growing customer relationships by identifying financial goals and recommending deposits and other banking products.

You will process transactions accurately, balance daily, provide exemplary service, and collaborate with partners to deepen connections while following all policies and procedures.