Remote Financial Aid Specialist

Kaplan; United States; Remote; USD 31,000 - 45,000; Full time

Benefits offered by this job

Remote work

Retirement plan

Tuition assistance

Health benefits

Paid time off

Volunteer day

Job summary

Kaplan is seeking a Financial Aid Officer to determine, award, and manage financial aid for a diverse student population. The role supports Title IV processes, verifies documentation, and ensures accurate disbursement while coordinating with cross-functional teams.

Start date January 11, 2027, with remote/hybrid options in the United States. We offer a comprehensive benefits package and a competitive compensation structure within Kaplan’s three salary grades.

Qualifications

• 1+ year of related experience required.
• Detail oriented with accuracy in processing.
• Flexibility to handle multiple tasks and deadlines.
• Ability to maintain focus when performing repetitive tasks.

Responsibilities

• Determine eligibility and award aid following guidelines for all fund sources.
• Assess and approve Title IV Verification, C Code, and related documentation.
• Calculate and schedule excess funding to be returned to students, lenders, or other sources.
• Complete drop evaluations including Return to Title IV calculations for students who cease attending.
• Manage complex financial aid issues and troubleshoot problems.
• Review and adjust accounts as needed.
• Coordinate with team members, leaders, and other departments as needed.
• Maintain minimum job performance standards (quality, production, cohort management).
• Perform other duties as assigned

Skills

1+ year of related experience

Detail oriented

Flexibility

Remain focused under repetition

Education

Bachelor's degree

Tools

CampusNexus

Title IV policy knowledge

Job description

Kaplan is seeking a Financial Aid Officer to determine, award, and manage financial aid for a diverse student population. The role supports Title IV processes, verifies documentation, and ensures accurate disbursement while coordinating with cross-functional teams.

Start date January 11, 2027, with remote/hybrid options in the United States. We offer a comprehensive benefits package and a competitive compensation structure within Kaplan’s three salary grades.