Financial Aid Officer

Kaplan International; Florida; Hybrid; USD 31,000 - 45,000; Full time

Benefits offered by this job

Remote work flexibility

Comprehensive retirement package with

Tuition assistance for employee and 1/

Job summary

Kaplan International is seeking a Financial Aid Officer (FAO) to evaluate aid eligibility for students throughout their academic career. Scheduled Mon–Fri, 8-hour shifts between 7:00 AM and 6:00 PM ET, with start date January 11, 2027.

The role emphasizes regulatory compliance and processing of Title IV and other aid programs. The position requires at least 1 year of related experience, strong attention to detail, flexibility, and the ability to manage repetitive tasks.

Qualifications

• 1+ year of related experience
• Detail oriented
• Flexibility
• Remain focused when performing repetitive tasks

Responsibilities

• Determine eligibility and accurately award aid following established guidelines for all fund sources including grants, loans, tuition assistance, military sources, etc.
• Accurately assess and approve documentation related to Title IV Verification, C Code, and other requirements.
• Calculate and schedule excess funding to be returned to a student, lender, or other source.
• Complete drop evaluations, including the Return to Title IV calculation, for students that cease attending.
• Manage complex financial aid issues and troubleshoot potential problems.
• Review and adjust accounts as needed.
• Coordinate with team members, leaders, and other departments as needed.
• Maintain minimum job performance standards, including quality, production, cohort management, etc.

Skills

Detail oriented

Flexibility

Remain focused when performing repetet

1+ year of related experience

Education

Bachelor's degree

Tools

CampusNexus

Job description

Financial Aid Officer

For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best-in-class educational experience and make Kaplan a great place to work. The future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them. The Financial Aid Officer (FAO) is responsible for evaluating aid eligibility for students throughout their academic career. With a focus on regulatory and policy compliance, the FAO is tasked with performing specific processing functions. ** Work Schedule: Mon – Fri, 8-hour shifts between 7:00 AM and 6:00 PM ET ** Start Date: January 11, 2027

Primary Responsibilities

• Determine eligibility and accurately award aid following established guidelines for all fund sources including grants, loans, tuition assistance, military sources, etc.
• Accurately assess and approve documentation related to Title IV Verification, C Code, and other requirements.
• Calculate and schedule excess funding to be returned to a student, lender, or other source.
• Complete drop evaluations, including the Return to Title IV calculation, for students that cease attending.
• Manage complex financial aid issues and troubleshoot potential problems.
• Review and adjust accounts as needed.
• Coordinate with team members, leaders, and other departments as needed.
• Maintain minimum job performance standards, including quality, production, cohort management, etc.
• Other duties as assigned

Minimum job requirements

• 1+ year of related experience
• Detail oriented
• Flexibility
• Remain focused when performing repetitive tasks

Preferred Requirements

• Bachelors degree
• CampusNexus software knowledge
• Title IV policy knowledge
• State and federal funding program knowledge

Total Rewards Package

• Remote work provides a flexible work/life balance
• Comprehensive Retirement Package automatically enrolled in The Company Contribution Plan (8-10% annual company contribution based on tenure)
• Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members
• Comprehensive health benefits new hire eligibility starts on day 1 of employment
• Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communities

You can learn more about our full benefits package and total rewards philosophy here.

Salary and compensation

For full-time positions, Kaplan has three salary grades. This position is Salary Grade A: $31,200 to $45,000. The specific compensation offered will be determined by a variety of factors, including but not limited to the candidate's qualifications, relevant experience, education, skills, and market data.

Equal Opportunity Employer

We are an equal opportunity employer and comply with all applicable federal and state wage laws.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment regardless of age, race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, veteran status, nationality, or sex.

Diversity & Inclusion Statement

Kaplan is committed to cultivating an inclusive workplace that values diversity, promotes equity, and integrates inclusivity into all aspects of our operations.

We believe that diversity strengthens our organization, fuels innovation, and improves our ability to serve our students, customers, and communities.

Background Check Statement

Kaplan considers qualified applicants for employment even if applicants have an arrest or conviction in their background check records.

Kaplan complies with related background check regulations, including but not limited to, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. There are various positions where certain convictions may disqualify applicants, such as those positions requiring interaction with minors, financial records, or other sensitive and/or confidential information.

Drug-free Workplace Statement

Kaplan is a drug-free workplace and complies with applicable laws.

Location Remote/Nationwide, USA Additional Locations Employee Type Employee Job Functional Area Student Financial Services Business Unit 00091 Kaplan Higher ED

Company Overview

Kaplan, Inc. is a global educational services company, with about 10,000 employees and operations in 26 countries. We serve 1.2 million students each year and partner with about 4,000 educational institutions and 13,000 corporations across the world. Kaplan is the largest subsidiary of Graham Holdings Company (NYSE: GHC). Across its 85-year history, first as a pioneer of the test prep industry, and now as an early online education leader, and the future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them. Kaplan’s US-based businesses provide individuals, educational institutions, businesses and governments a broad array of services, supporting our students and partners to meet the diverse and evolving needs throughout their educational and professional journeys.