Remote Financial Aid Advisor - Tuition Support & Benefits

ECPI University; Virginia Beach (VA); On-site; USD 44,000 - 66,000; Full time

Benefits offered by this job

Tuition scholarship

Medical and dental benefits

401(k) plan with employer contribution

Job summary

ECPI University is seeking a remote Financial Aid Advisor to guide students through education funding, aid eligibility, and application processes. You will analyze financial data, award aid within guidelines, and respond to inquiries from students and families.

Responsibilities include reviewing documentation, adjusting costs when needed, and coordinating with lenders and Student Services to resolve issues, all while maintaining compliance and timely communications.

Qualifications

• Bachelor’s degree preferred and 2–3 years of related experience.
• Proficiency with standard office apps, email, and calendars.
• Experience with CampusVue or similar student information systems.

Responsibilities

• Advises students about methods to pay for education, financial aid eligibility, and application procedures using remote tools.
• Collects and analyzes financial data to determine aid eligibility and awards within guidelines.
• Evaluates documentation and makes adjustments to costs or status as allowed.
• Answers student, parent, or guardian questions regarding financial aid programs and eligibility.
• Analyzes reports to verify continued eligibility and notifies students of changes.
• Interfaces with students, lenders, and staff to resolve concerns.

Skills

Office software

AI tools

Microsoft Office

CampusVue

Oral and written communication

Organizational skills

Analytical skills

Customer service

Education

Bachelor’s degree preferred

Tools

CampusVue Student database

Job description

ECPI University is seeking a remote Financial Aid Advisor to guide students through education funding, aid eligibility, and application processes. You will analyze financial data, award aid within guidelines, and respond to inquiries from students and families.

Responsibilities include reviewing documentation, adjusting costs when needed, and coordinating with lenders and Student Services to resolve issues, all while maintaining compliance and timely communications.