Campus Financial Aid Advisor

ECPI University LLC; Newport News (VA); On-site; USD 28,000 - 33,000; Full time

Job summary

ECPI University in Newport News, VA is seeking a Financial Assistance Advisor to provide financial aid support and advising to students. The role oversees daily processing flow and communicates updates to assigned students within the Financial Aid Office.

Responsibilities include guiding students on payment methods, aid eligibility, and award procedures, analyzing data, and responding to inquiries from students and guardians. Strong communication and organizational skills are essential.

Qualifications

• 2-3 years of related experience.
• Equivalent combination of education, experience, and/or training.
• Proficiency in Microsoft Office applications.
• Strong oral and written communication skills.
• Excellent organizational and analytical abilities.
• Ability to master new methodologies and systems quickly.
• Ability to work under high-pressure timelines.
• Capable of independent work and teamwork with various stakeholders.

Responsibilities

• Advise students on methods to pay for education and financial aid eligibility.
• Collect and analyze financial data to determine aid eligibility and awards.
• Evaluate documentation and adjust costs or need as exceptions.
• Answer questions from students, parents, or guardians regarding aid.
• Analyze reports to verify ongoing aid eligibility and notify students of changes.
• Interface with students, lenders, employers, and staff to resolve concerns.

Skills

Microsoft Office

Communication skills

Organizational skills

Analytical skills

Customer service

Tools

CampusVue

Job description

ECPI University in Newport News, VA is seeking a Financial Assistance Advisor to provide financial aid support and advising to students. The role oversees daily processing flow and communicates updates to assigned students within the Financial Aid Office.

Responsibilities include guiding students on payment methods, aid eligibility, and award procedures, analyzing data, and responding to inquiries from students and guardians. Strong communication and organizational skills are essential.