Remote Field Technician – Precision Metrology (Electrical/Mechanical)

L.S. Starrett Company; Little Elm (TX); Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Disability insurance (short/long-term)

Life insurance

Paid time off and holidays

401(k) with employer matching

Professional development

Job summary

Starrett Metrology Systems Division | Starrett Kinemetric Engineering, Inc. is seeking a Field Service Technician to install, calibrate, troubleshoot and repair advanced metrology systems at customer sites across the region.

This role combines hands-on engineering with exceptional customer service and requires travel, on-site commissioning, and training. You will work with vision, optical, force measurement and related technologies, perform preventive maintenance, generate service reports, and

Qualifications

• Associate degree or equivalent technical experience.
• Willingness to travel frequently, including overnight stays.
• Ability to read schematics and service manuals.

Responsibilities

• Install, set up, calibrate, and validate measurement equipment at customer facilities.
• Perform preventive maintenance, diagnose equipment issues, and complete repairs.
• Troubleshoot mechanical, electrical, software, and application issues.
• Provide on-site and remote technical support to customers.
• Train customers on equipment operation, software functionality, and best practices.
• Complete service reports, expense reports, time records, and technical documentation.
• Maintain company tools, testing equipment, and service inventory.
• Collaborate with Sales, Engineering, Product Specialists, and distributors to resolve issues.
• Support trade shows, product demonstrations, and technical training events.
• Identify opportunities for equipment upgrades, retrofits, and replacements.
• Follow safety, quality, cybersecurity, and customer-site requirements.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Customer service

Communication

Education

Associate degree or equivalent technical experience

Tools

Vision systems

Optical comparators

CMMs

Dimensional metrology equipment

Force measurement equipment

Job description

Starrett Metrology Systems Division | Starrett Kinemetric Engineering, Inc. is seeking a Field Service Technician to install, calibrate, troubleshoot and repair advanced metrology systems at customer sites across the region.

This role combines hands-on engineering with exceptional customer service and requires travel, on-site commissioning, and training. You will work with vision, optical, force measurement and related technologies, perform preventive maintenance, generate service reports, and