Remote Field Service Technician – Power Distribution

LayerZero Power Systems, Inc.; New Albany (OH); Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay with incentives

100% company-paid medical, dental, and

Vision

401(k) with company match

3 weeks PTO

10 paid holidays

2 floating holidays

Job summary

LayerZero Power Systems, Inc. is seeking a Customer Service Technician to support our advanced power distribution equipment.

This role involves both on-site and remote service across the US and Canada, ensuring reliability and performance of our systems. The ideal candidate will have strong electrical troubleshooting abilities, safety focus, and a customer-first mindset, with experience reading diagrams and wiring PCBs.

Qualifications

• Service experience with electric power systems is required.
• Electrical and electronic troubleshooting skills are required.
• Ability to read diagrams and schematics is required.
• Familiarity with programming PCBs via PC-based programs is required.
• Safety awareness and electrical PPE knowledge is required.
• Military training in electronics or electrical systems is preferred.
• Clean driving record is required.

Responsibilities

• Perform startup, commissioning, service, and preventive maintenance on LayerZero equipment.
• Static transfer switches.
• Power distribution equipment.
• Remote power panels.
• Provide customer support on site and via email and phone.
• Maintain timely and detailed service records in the LayerZero system.
• Provide emergency response for critical incidents.
• 1-844-855-5977 LayerZero 24/7 incident response

Skills

Electrical troubleshooting

Reading diagrams

PCB programming

Safety awareness

Military electronics training

Driving record

Education

Associate degree

Military electronics training

Job description

LayerZero Power Systems, Inc. is seeking a Customer Service Technician to support our advanced power distribution equipment.

This role involves both on-site and remote service across the US and Canada, ensuring reliability and performance of our systems. The ideal candidate will have strong electrical troubleshooting abilities, safety focus, and a customer-first mindset, with experience reading diagrams and wiring PCBs.