Remote Field Service Technician - Electrical Power Systems

LayerZero Power Systems, Inc.; San Jose (CA); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay with performance/INc

100% company-paid medical, dental, and

401(k) with company match

3 weeks PTO, 10 paid holidays, and 2浮动

Job summary

LayerZero Power Systems, Inc. is seeking a Customer Service Technician to support on-site and remote service of our advanced power distribution equipment. This role emphasizes electrical troubleshooting, safety and customer-focused service across the US and Canada.

Training at headquarters in Aurora, OH, with field assignments and travel. A background in electrical systems and readiness for weekend/holiday work is preferred.

Qualifications

• Experience with electric power systems and safety-focused service.
• Strong electrical troubleshooting and diagnostic skills.
• Ability to read electrical diagrams and schematics.
• Experience programming PC-based printed circuit boards.
• Knowledge of electrical PPE and safety standards.
• Clean driving record and ability to travel for field work.

Responsibilities

• Perform startup, commissioning, service and preventive maintenance on LayerZero equipment.
• Provide customer support on site and via email/phone.
• Maintain timely and detailed service records in the LayerZero system.
• Provide emergency response for critical incidents.
• Coordinate with 24/7 incident response and scheduling.

Skills

Electric power systems experience

Electrical troubleshooting

Reading diagrams & schematics

PCB programming via PC-based programs

Safety PPE knowledge

Clean driving record

Education

Associate degree in electrical field

Military electronics training

Job description

LayerZero Power Systems, Inc. is seeking a Customer Service Technician to support on-site and remote service of our advanced power distribution equipment. This role emphasizes electrical troubleshooting, safety and customer-focused service across the US and Canada.

Training at headquarters in Aurora, OH, with field assignments and travel. A background in electrical systems and readiness for weekend/holiday work is preferred.