Remote Field Service Technician, Industrial Packaging

Actalent; Orlando (FL); Remote; USD 41,000 - 48,000; Full time

Benefits offered by this job

Remote work

Contract to hire

Job summary

Actalent is seeking a Field Service Technician to install, startup, troubleshoot, and maintain industrial automation systems in packaging environments. The role includes site readiness, customer coordination, and on-site training of operators.

You'll work remotely from Orlando, FL, with frequent travel to customer sites. The position emphasizes safety, documentation, and continuous coaching within a collaborative team.

Qualifications

• Requires an associate degree in a technical field or equivalent education.
• Minimum 2 years of experience supporting industrial automation systems.
• Strong troubleshooting skills for mechanical and electrical systems in field service.
• Experience with electromechanical equipment: pneumatics, motors, drives, VFDs.
• Ability to train operators and maintenance staff using structured outlines.

Responsibilities

• Provide field service support for industrial automation systems including installation, startup, troubleshooting, and preventive maintenance.
• Coordinate site readiness and startup monitoring with customers to ensure successful installations.
• Calibrate HMIs, meters, and control parameters per manufacturer documentation.
• Train operators and maintenance personnel using established outlines.
• Produce detailed service reports and follow up on next steps to ensure long-term performance.
• Travel approximately 70% and work independently in the field.

Skills

Field service experience

Troubleshooting

Travel readiness

Customer service

Documentation

Training operators

Education

Associate degree in a technical field

Equivalent education

Tools

PLC peripherals

Sensors & vision systems

VFDs & motors

Packaging equipment (tapers, labelers)

Job description

Actalent is seeking a Field Service Technician to install, startup, troubleshoot, and maintain industrial automation systems in packaging environments. The role includes site readiness, customer coordination, and on-site training of operators.

You'll work remotely from Orlando, FL, with frequent travel to customer sites. The position emphasizes safety, documentation, and continuous coaching within a collaborative team.