Remote Field Service Tech – Data Center Power & Cooling

Schneider Electric; Nashville, Chattanooga, Knoxville (TN, TN, TN); Remote; USD 68,000 - 102,000; Full time

Benefits offered by this job

Company training

Provided service vehicle

Uniforms

Mobile device

Laptop

Total Rewards package

Job summary

Schneider Electric is seeking a Field Service Representative to service critical data center equipment across the United States. This home-based role offers 40-hour weeks with overtime, on-site training, and strong support from a dedicated mentor within a Fast-Growth Services team.

You will perform startup, repair, preventive maintenance, and field modifications, while generating field reports and building customer relationships.

Qualifications

• Associate degree or equivalent in HVAC/R, electronic or electrical discipline or military training equivalence.
• 2+ years in Field Services or equivalent industry experience.
• Safe driving and vehicle operations skills.
• Skilled at utilizing test and diagnostic equipment.
• Experience reading schematics, drawings, and theory of operation manuals.
• Ability to write service reports, correspondence, procedures, effectively present information and respond to customer questions.

Responsibilities

• Pre-site, startup, repair, preventive maintenance, and field modification of equipment.
• Problem solving with customers, electricians, sales partners, technical support, District Service.
• Completion of field service reports, expense reports, preventive maintenance, and startup data sheets.
• Assist the District Service Manager to resolve escalated issues and support field operations.

Skills

Problem solving

Customer focus

Diagnostic tools

Schematics reading

Written reports

Safe driving

Education

Associate degree or equivalent in HVAC/R/electrical

Tools

Test and diagnostic equipment

Service reports software

Job description

Schneider Electric is seeking a Field Service Representative to service critical data center equipment across the United States. This home-based role offers 40-hour weeks with overtime, on-site training, and strong support from a dedicated mentor within a Fast-Growth Services team.

You will perform startup, repair, preventive maintenance, and field modifications, while generating field reports and building customer relationships.