Data Center Field Service Technician – On-site & Troubleshooting

Schneider Electric; Reno (NV); On-site; USD 68,000 - 102,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

401(k) with company match

Job summary

Schneider Electric in the United States is seeking a Field Service Technician to service critical data center equipment, perform assembly, startup, repair and preventive maintenance, collaborating with customers and partners.

The role includes travel within the region, on-site training in Dallas, TX, and ongoing on-the-job development. You’ll read schematics, prepare service reports, and ensure safety.

Qualifications

• Associate degree or equivalent in HVAC/R or electronics is required or similar experience.
• 2+ years of field service repair and customer service experience with relevant equipment.
• 2+ years in Field Services or equivalent industry experience.
• EPA Universal Certification is required.
• Safe driving and vehicle operations skills are essential.
• Skilled at utilizing test and diagnostic equipment.
• Experience reading schematics, drawings, and theory of operation manuals.
• Ability to write service reports, correspondence, procedures, and respond to customer questions.
• Movement of service equipment weighing up to 50 pounds.

Responsibilities

• Pre-site, startup, repair, preventive maintenance, and field modification of equipment.
• Problem solving with customers, electricians, sales partners, technical support, District Service.
• Completion of field service reports, expense reports, preventive maintenance, and startup data sheets.
• Coordinate with Manager and/or Regional Service Director to resolve complex issues.
• Continued learning and training on various products in the field and in the classroom.

Skills

Field service

Customer service

Diagnostic equipment

Schematic reading

Safety awareness

Driving

Education

Associate degree or equivalent in HVAC/R or electronics

Military training equivalence

EPA Universal Certification

Tools

Test equipment

Job description

Schneider Electric in the United States is seeking a Field Service Technician to service critical data center equipment, perform assembly, startup, repair and preventive maintenance, collaborating with customers and partners.

The role includes travel within the region, on-site training in Dallas, TX, and ongoing on-the-job development. You’ll read schematics, prepare service reports, and ensure safety.