Remote Field Service Technician – Data Center

Schneider Electric; Nashville (TN); On-site; USD 68,000 - 102,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

401(k) + match

Paid time off

Job summary

Schneider Electric is seeking a Field Service Representative to service critical data center equipment across the United States. This home-based role offers direct product training and access to company vehicles, tools, and laptops.

You will perform startup, diagnostic, repair, preventive maintenance, and field modifications, while documenting reports and coordinating with partners and customers. The position requires 2+ years in field services and an Associate degree or equivalent, with a valid

Qualifications

• Associate degree, vocational education, or similar experience in HVAC/R, electronic or electrical discipline or military training equivalence.
• 2+ years in Field Services or equivalent industry experience.
• Safe driving and vehicle operations skills.
• Skilled at utilizing test and diagnostic equipment.
• Experience reading and interpreting schematics, drawings, and theory of operation manuals.
• Ability to write service reports, correspondence, procedures, effectively present information and respond to customer questions.
• Movement of service equipment weighing up to 50 pounds.

Responsibilities

• Pre-site, startup, repair, preventive maintenance, and field modification of equipment.
• Problem solving with customers, electricians, sales partners, technical support, District Service.
• Completion of field service reports, expense reports, preventive maintenance, and startup data sheets.
• Manager and/or Regional Service Director to resolve complex escalated issues.
• Continuous learning and training on various products both in the field and in the classroom.

Skills

Field service experience

Problem solving

Customer focus

Electrical knowledge

Education

Associate degree or equivalent

Tools

Diagnostic equipment

Electrical testing tools

Job description

Schneider Electric is seeking a Field Service Representative to service critical data center equipment across the United States. This home-based role offers direct product training and access to company vehicles, tools, and laptops.

You will perform startup, diagnostic, repair, preventive maintenance, and field modifications, while documenting reports and coordinating with partners and customers. The position requires 2+ years in field services and an Associate degree or equivalent, with a valid