Remote Field Service Software Integration Specialist

Business Development Resources, LLC.; United States; Remote; USD 75,000 - 90,000; Full time

Benefits offered by this job

401(k) with employer 3% matching

Medical insurance with low employee贡献

Supplemental insurances

Employer-provided life insurance/AD&D

Employee Assistance Program (EAP)

PTO accrual

Paid holidays

Job summary

Business Development Resources (BDR) seeks a Field Service Software Integration Specialist to implement, configure, and support field service management software for HVAC, plumbing, and electrical contractors. You will drive deployment, training, and adoption of platforms such as ServiceTitan, FieldEdge, and Zuper to boost efficiency and profitability.

This remote role includes travel for client visits and training events.

Qualifications

• Bachelor's degree in Business, Accounting, or Information Technology (or equivalent experience).
• 2+ years of experience in software implementation or field service technology.
• Hands-on experience with ServiceTitan, FieldEdge, and/or Zuper.

Responsibilities

• Implement and configure field service software based on BDR best practices.
• Integrate new software tools with clients' existing systems and processes.
• Conduct system testing, troubleshooting, and validation before go-live.
• Deliver engaging onsite and virtual training for office staff and field teams.
• Provide ongoing technical support and resolve software-related issues.
• Develop and maintain user guides, training materials, and documentation.
• Analyze client workflows to identify process improvements and efficiencies.
• Partner with internal teams to communicate feedback and recommend enhancements.
• Support sales and onboarding efforts by demonstrating software solutions to prospective clients.
• Maintain accurate records of configurations, trainings, and client interactions.
• Prepare performance reports to track software adoption and client satisfaction.

Skills

2+ years software implementation or FS

Strong communication skills

Travel availability

Problem-solving

Teamwork

Education

Bachelor's degree in Business, Accounting, or IT

Tools

ServiceTitan

FieldEdge

Zuper

Microsoft Office

Job description

Business Development Resources (BDR) seeks a Field Service Software Integration Specialist to implement, configure, and support field service management software for HVAC, plumbing, and electrical contractors. You will drive deployment, training, and adoption of platforms such as ServiceTitan, FieldEdge, and Zuper to boost efficiency and profitability.

This remote role includes travel for client visits and training events.