Remote Field Service SaaS Solutions Architect

Zinier Inc; United States; Remote; USD 130,000 - 170,000; Full time

Job summary

Zinier Inc. is seeking a Solution Architect with a track record of transforming complex requirements into scalable customer-centric solutions.

Experience in Field Service Management is required; you will architect solutions that fit dynamic environments and drive business transformation. Join a global, agile team and help define system specifications, lead workshops, and align product, development, and client stakeholders.

Qualifications

• 6–12 years of SaaS experience in professional services or client-facing roles.
• Proven experience in Field Service Management is required.
• Experience in agile environments and product-delivery projects.
• Strong analytical and problem-solving skills with attention to detail.
• Working knowledge of data models, JavaScript, and JSON.

Responsibilities

• Gather and analyze business and technical requirements with architects.
• Lead workshops and design sessions to align stakeholders.
• Collaborate with product, development, and cross-functional teams on scalable solutions.
• Create and maintain technical design docs (Low-Level Designs).
• Evaluate product features and ensure integration and best practices.
• Troubleshoot issues and provide post-implementation support.
• Contribute to product roadmap and delivery improvements.

Skills

SaaS Experience

Field Service Management

Agile Experience

JIRA & Confluence

JavaScript/JSON

Data Modeling

Enterprise Applications

Spanish (business)

Tools

JIRA

Confluence

Job description

Zinier Inc. is seeking a Solution Architect with a track record of transforming complex requirements into scalable customer-centric solutions.

Experience in Field Service Management is required; you will architect solutions that fit dynamic environments and drive business transformation. Join a global, agile team and help define system specifications, lead workshops, and align product, development, and client stakeholders.