Remote Solution Architect – Field Service SaaS

Zinier; EUA; Teletrabalho; USD 120 000 - 180 000; Tempo integral

Resumo da oferta

Zinier is seeking a Solutions Architect in the United States to transform complex technical requirements into scalable, customer-focused solutions. You’ll work in an agile, global team that values collaboration and impactful delivery, with emphasis on Field Service Management and product integrations.

You will partner with product, development, and cross-functional teams to design and document architecture, while guiding implementation and ongoing optimization.

Qualificações

• 6–12 years of SaaS experience in professional services or client-facing roles.
• Proven experience in Field Service Management.
• Experience delivering solutions in an Agile environment.
• Background in high-growth startups with evolving product roadmaps (preferred).
• Strong technical knowledge of enterprise applications, workflows, integrations, and databases.
• Working knowledge of data models, JavaScript, and JSON.
• Ability to communicate effectively in Spanish in a business setting is a plus.
• High attention to detail, reliability, and follow-through.

Responsabilidades

• Partner with lead solution architects to gather and analyze business and technical requirements, define solution scope, and document processes.
• Facilitate workshops, customer meetings, and design sessions to align stakeholders on solution design.
• Collaborate closely with product, development, and cross-functional teams to design scalable, customer-aligned solutions.
• Define and maintain technical implementation documentation (e.g., Low-Level Designs).
• Evaluate, configure, and customize product features while ensuring integration and implementation best practices.
• Troubleshoot technical issues, propose solutions, and provide post-implementation support.
• Contribute insights to continuously improve Zinier’s product roadmap and delivery methodology.

Ferramentas

JIRA

Confluence

Descrição da oferta de emprego

Zinier is seeking a Solutions Architect in the United States to transform complex technical requirements into scalable, customer-focused solutions. You’ll work in an agile, global team that values collaboration and impactful delivery, with emphasis on Field Service Management and product integrations.

You will partner with product, development, and cross-functional teams to design and document architecture, while guiding implementation and ongoing optimization.