Remote Field Service Engineer – MedTech Install & Support

Becton Dickinson NA; San Diego (CA); Remote; USD 39,000 - 62,000; Full time

Benefits offered by this job

Total Rewards program

Competitive compensation

Job summary

BD is seeking a Field Service Engineer to provide remote and on-site technical support for Pyxis automated dispensing systems located within hospitals and other healthcare facilities within the territory, with daily travel to customer sites. A High School Diploma is required, plus 3 years of hardware/software/IT experience and 24x7 on-call experience in a field service environment.

A valid driver’s license and the ability to travel are essential.

Qualifications

• 3 years of related Hardware/Software/IT experience supporting both proprietary and standard applications.
• 24x7 on-call experience in a customer-facing/field service environment, required.
• Computer electronics, Windows OS, network experience, required.

Responsibilities

• Provide remote and on-site technical support for BD Pyxis automated dispensing systems in hospitals and healthcare facilities within the territory.
• Respond to, evaluate, and prioritize work orders; diagnose, service, and resolve issues regarding hardware and software components; log and track activity.

Skills

Hardware/Software/IT experience

On-call support

Windows OS

Network experience

Education

High School Diploma

Associates degree

Tools

BD Pyxis

Job description

BD is seeking a Field Service Engineer to provide remote and on-site technical support for Pyxis automated dispensing systems located within hospitals and other healthcare facilities within the territory, with daily travel to customer sites. A High School Diploma is required, plus 3 years of hardware/software/IT experience and 24x7 on-call experience in a field service environment.

A valid driver’s license and the ability to travel are essential.