Remote Field Service Engineer – MedTech Install & Support

Becton Dickinson NA

San Diego (CA)

Remote

USD 39,000 - 62,000

Full time

14 days+
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Job summary

BD is seeking a Field Service Engineer to provide remote and on-site technical support for Pyxis automated dispensing systems located within hospitals and other healthcare facilities within the territory, with daily travel to customer sites. A High School Diploma is required, plus 3 years of hardware/software/IT experience and 24x7 on-call experience in a field service environment.

A valid driver’s license and the ability to travel are essential.

Qualifications

  • 3 years of related Hardware/Software/IT experience supporting both proprietary and standard applications.
  • 24x7 on-call experience in a customer-facing/field service environment, required.
  • Computer electronics, Windows OS, network experience, required.

Responsibilities

  • Provide remote and on-site technical support for BD Pyxis automated dispensing systems in hospitals and healthcare facilities within the territory.
  • Respond to, evaluate, and prioritize work orders; diagnose, service, and resolve issues regarding hardware and software components; log and track activity.

Skills

Hardware/Software/IT experience
On-call support
Windows OS
Network experience

Education

High School Diploma
Associates degree

Tools

BD Pyxis

Job description

BD is seeking a Field Service Engineer to provide remote and on-site technical support for Pyxis automated dispensing systems located within hospitals and other healthcare facilities within the territory, with daily travel to customer sites. A High School Diploma is required, plus 3 years of hardware/software/IT experience and 24x7 on-call experience in a field service environment.

A valid driver’s license and the ability to travel are essential.

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