Remote Field Service Engineer - Medical Imaging CT/MRI/PET-CT

United Imaging - North America

Dallas (TX)

On-site

USD 85,000 - 110,000

Full time

14 days+
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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
Short/Long-term disability insurance
Employee assistance program
Life insurance

Job summary

United Imaging, based near Dallas, is seeking a remote field service engineer to deliver on-site service for diagnostic imaging systems, work with the Customer Care Center for troubleshooting and updates, and support nationwide product launches. The role requires an associate degree and field service experience with imaging equipment, plus IT proficiency and a readiness to travel up to 75%.

You will install UIH diagnostic imaging equipment, attend training overseas and in the US, and contribute

Qualifications

  • Associate degree in technical field or equivalent experience.
  • Experience with diagnostic imaging equipment preferred.
  • Experience in field service within a geographic territory is advantageous.

Responsibilities

  • Provide top-level on-site service support that delights customers.
  • Collaborate with Customer Care Center to troubleshoot, maintain, and update designated products.
  • Embrace new technology while leveraging strengths in customer service and support.
  • Play a key role in launches of new imaging system products in the US market.
  • Build competence in providing technical assistance to customers.

Skills

Customer communication
Team collaboration
Troubleshooting
Travel willingness
Driver's license

Education

Associate degree in technical field

Tools

Windows
Microsoft Office
Networking

Job description

United Imaging, based near Dallas, is seeking a remote field service engineer to deliver on-site service for diagnostic imaging systems, work with the Customer Care Center for troubleshooting and updates, and support nationwide product launches. The role requires an associate degree and field service experience with imaging equipment, plus IT proficiency and a readiness to travel up to 75%.

You will install UIH diagnostic imaging equipment, attend training overseas and in the US, and contribute

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