Remote Field Service Engineer II – Diagnostics (Orange County)

Abbott Laboratories; California (MO); On-site; USD 83,527,000 - 167,197,000; Full time

Job summary

Abbott is hiring a Field Service Engineer II for a remote role covering the Orange County, CA area. You will install, maintain, and troubleshoot diagnostic instruments, ensuring compliance and customer satisfaction while managing territory and coordinating with cross-functional teams.

You will travel up to 10% in the assigned territory and must have a valid driver's license. Strong communication and problem-solving skills are essential to deliver reliable diagnostics for patient care.

Qualifications

• Bachelor’s degree or equivalent relevant experience.
• 2–5 years of experience in Engineering or Laboratory Technology.
• Ability to travel up to 10% within the assigned territory.

Responsibilities

• Install and maintain diagnostic systems to ensure optimal performance and compliance.
• Troubleshoot and resolve issues across multiple instruments with documented resolutions.
• Manage customer satisfaction through proactive communication and timely service.
• Plan service visits, maintain inventory, and support on-call rotation.
• Ensure compliance with regulatory, quality, and safety guidelines.
• Collaborate with cross-functional teams and mentor others as needed.

Skills

Communication

Interpersonal skills

Troubleshooting

Independent worker

Education

Bachelor’s degree or equivalent experience

Tools

Word

Excel

PowerPoint

VPN

Job description

Abbott is hiring a Field Service Engineer II for a remote role covering the Orange County, CA area. You will install, maintain, and troubleshoot diagnostic instruments, ensuring compliance and customer satisfaction while managing territory and coordinating with cross-functional teams.

You will travel up to 10% in the assigned territory and must have a valid driver's license. Strong communication and problem-solving skills are essential to deliver reliable diagnostics for patient care.