Remote Field Service Engineer II - Diagnostics

Abbott Laboratories; Tallahassee (FL); On-site; USD 36,000 - 73,000; Full time

Job summary

Abbott is hiring a Field Service Engineer II for the Diagnostics Division. This remote role covers the St. Petersburg, FL territory and requires travel up to 50% to install, maintain, and troubleshoot diagnostic instruments, ensuring compliance and customer satisfaction.

You will manage your territory, resolve complex issues, mentor others, and help drive service sales and KPIs while upholding safety and documentation standards.

Qualifications

• This job requires a Bachelor's degree or equivalent relevant experience.
• 2–5 years of experience in engineering or laboratory technology.
• Ability to travel up to 50% within the territory.

Responsibilities

• Install and maintain diagnostic systems and instruments.
• Troubleshoot and resolve issues across multiple complex instruments.
• Manage customer satisfaction and relationships through proactive communication.
• Plan service visits, manage inventory, and support on-call rotation.
• Ensure compliance, safety, and accurate documentation for audits.
• Collaborate with cross-functional teams to meet business goals.

Skills

Troubleshooting

Lab instrumentation

Communication

Education

Bachelor’s degree or equivalent

Tools

MS Office

VPN

Remote troubleshooting

Job description

Abbott is hiring a Field Service Engineer II for the Diagnostics Division. This remote role covers the St. Petersburg, FL territory and requires travel up to 50% to install, maintain, and troubleshoot diagnostic instruments, ensuring compliance and customer satisfaction.

You will manage your territory, resolve complex issues, mentor others, and help drive service sales and KPIs while upholding safety and documentation standards.