Remote Field Service Engineer – Automotive Diagnostics

General Motors Company; City of Albany (NY); À distance; USD 70 000 - 107 000; Plein temps

Avantages offerts par ce poste

Health and wellbeing benefit programs

GM vehicle discounts

Tuition assistance programs

Paid vacation & holidays

Résumé du poste

General Motors Company in Albany, NY is seeking a Field Service Engineer to provide on-site and remote diagnostic and repair support to GM dealerships within the Albany territory. The role emphasizes vehicle diagnostics, field fixes, and ensuring dealership service readiness while mitigating warranty costs.

Requirements include 2–5 years of hands-on automotive dealership service, a valid driver’s license, and proficiency with MS Office. Experience with Pico Scope is a plus.

Qualifications

• 2-5 years of hands-on automotive dealership service/diagnostic or repair experience.
• Valid driver’s license with clean driving record.
• Proficient with MS Office (Word, Excel, PowerPoint, Outlook).

Responsabilités

• Provide on-site diagnostic and repair support to GM dealerships.
• Assist in dealership service readiness and staff training.
• Respond to dispatch cases and document resolutions.
• Collaborate with regional teams to reduce warranty expense.

Connaissances

Automotive repair

MS Office

Dispatch management

Customer service

Communication skills

Outils

Pico Scope

Description du poste

General Motors Company in Albany, NY is seeking a Field Service Engineer to provide on-site and remote diagnostic and repair support to GM dealerships within the Albany territory. The role emphasizes vehicle diagnostics, field fixes, and ensuring dealership service readiness while mitigating warranty costs.

Requirements include 2–5 years of hands-on automotive dealership service, a valid driver’s license, and proficiency with MS Office. Experience with Pico Scope is a plus.