Property Claims Inspector & Adjuster – Remote

State Farm; Nacogdoches (TX); On-site; USD 63,000 - 90,000; Full time

Benefits offered by this job

Get Paid!

Stay Well!

Develop and Grow!

Plan Ahead!

Take a Little "You" Time!

Job summary

State Farm is seeking a Property Field Inspection Claim Specialist in a Remote-Field role serving Nacogdoches, TX, with travel to residential and commercial sites. You will inspect damages, gather evidence, and interface with policyholders during the claims process, providing outstanding service and accurate assessments.

The role requires strong judgment, communication, and the ability to manage emotionally charged conversations while adhering to policy terms and local regulations.

Qualifications

• Ability to investigate problems, evaluate information, and make well-supported decisions.
• Ability to interpret detailed policies, guidelines, or technical information and apply them accurately.
• Ability to quickly learn unfamiliar concepts, processes, and terminology and apply that knowledge accurately.

Responsibilities

• Conduct on-site inspections and assessments of property damages for both residential and commercial claims.
• Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently.
• May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions.
• Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally.
• Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process.
• Investigate and adjust both personal and commercial property claims with exposures up to $500,000.
• Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations.
• Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines.

Skills

Investigate problems

Policy interpretation

Learning new concepts

Customer interaction

Communication skills

Detail-oriented

Mobile/desktop tools

Physical agility

Rope and Harness Safety Training

Driver's license

Education

Bachelor's degree or equivalent experience in Property Claims

Tools

Xactimate

XactContents

Job description

State Farm is seeking a Property Field Inspection Claim Specialist in a Remote-Field role serving Nacogdoches, TX, with travel to residential and commercial sites. You will inspect damages, gather evidence, and interface with policyholders during the claims process, providing outstanding service and accurate assessments.

The role requires strong judgment, communication, and the ability to manage emotionally charged conversations while adhering to policy terms and local regulations.