Remote Field Property Claims Adjuster (Wayne County, MI)

Farmers Group Inc.; Wayne, Northern (MI, KY); Hybrid; USD 60,000 - 86,000; Full time

Benefits offered by this job

401K

Medical

Vision

HSA & FSA

Bonus Opportunity

Job summary

Farmers Group Inc. in Wayne County, MI is seeking a Field Property Adjuster. This role conducts virtual and on-site investigations at policyholder residences to assess property damage, liability, and loss extent, and to negotiate fair settlements.

You will use claims software, a company car, and a laptop to write damage estimates in a paperless environment, working with a broad network of stakeholders. Requires high school diploma, strong customer service, and valid driver's license; travel

Qualifications

• High School diploma or equivalent required.
• Excellent Customer service experience, preferably in a retail environment
• Construction or Insurance experience is highly desirable and preferred.
• Excellent communication skills – both oral and written.
• Computer Literate: MS Word, Excel, Outlook.
• Proficiency with smartphones and applications.
• Eagerness to learn about insurance policies and property damage from the inside out to identify how coverage applies to a particular loss.
• Outgoing personality that would enjoy interacting with a wide variety of people including policyholders, claimants, agents, witnesses, and fraud investigators.
• Valid driver's license and Bondable. Final candidates will also be subject to a Motor Vehicle Record background check as this position may include a company vehicle.

Responsibilities

• Conduct both virtual and on-site investigations by visiting policyholders’ residences to assess property damage, determine liability, evaluate the extent of loss, and negotiate fair settlements.
• Use claims handling software, a company car, and a laptop to determine claims-related damage and write estimates in a paperless environment.
• Evaluate and report on potential subrogation opportunities.
• Reports incidents involving theft, fraud, or arson to appropriate state and industry agencies.
• Perform duties independently, with work directly impacting management outcomes.
• Acts as a company representative in public interactions, maintaining a professional demeanor consistent with management standards.
• Engages regularly with a variety of stakeholders, including policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties.
• Use strong customer service skills to negotiate with policyholders to settle the claim.
• Performs additional duties as assigned.
• Promotes safety at all times and complies with safety/ergonomic standards as outlined in relevant company published manuals.

Skills

Customer service

Communication skills

Driver's license

Learn insurance policies

Outgoing personality

Smartphone proficiency

Education

High School diploma or equivalent

Tools

MS Word

Excel

Outlook

Job description

Farmers Group Inc. in Wayne County, MI is seeking a Field Property Adjuster. This role conducts virtual and on-site investigations at policyholder residences to assess property damage, liability, and loss extent, and to negotiate fair settlements.

You will use claims software, a company car, and a laptop to write damage estimates in a paperless environment, working with a broad network of stakeholders. Requires high school diploma, strong customer service, and valid driver's license; travel