Remote Field Property Claims Adjuster (Travel Required)

Farmers Group Inc.; Springfield (MO); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

401(k)

Medical

Vision

HSA/FSA

Job summary

Farmers Group Inc. in Springfield, MO is seeking a Field Property Adjuster to conduct virtual and on-site investigations at policyholder residences, assess property damage, determine liability, and negotiate fair settlements.

This remote field role requires travel to policyholders' homes; candidates must reside in the Greater Springfield area and be willing to deploy to catastrophe events. Starting wage is $26.01 per hour, with additional compensation based on experience.

Qualifications

• High School diploma or equivalent required.
• Excellent Customer service experience, preferably in a retail environment
• Construction or Insurance experience is highly desirable and preferred.
• Excellent communication skills – both oral and written.
• Computer Literate: MS Word, Excel, Outlook.
• Proficiency with smartphones and applications.
• Eagerness to learn about insurance policies and property damage from the inside out to identify how coverage applies to a particular loss.
• Outgoing personality that would enjoy interacting with a wide variety of people including policyholders, claimants, agents, witnesses, and fraud investigators.
• Valid driver's license and Bondable. Final candidates will also be subject to a Motor Vehicle Record background check as this position may include a company vehicle.

Responsibilities

• Conduct both virtual and on-site investigations by visiting policyholders’ residences to assess property damage, determine liability, evaluate the extent of loss, and negotiate fair settlements.
• Use claims handling software, a company car, and a laptop to determine claims-related damage and write estimates in a paperless environment.
• Evaluate and report on potential subrogation opportunities.
• Reports incidents involving theft, fraud, or arson to appropriate state and industry agencies.
• Perform duties independently, with work directly impacting management outcomes.
• Acts as a company representative in public interactions, maintaining a professional demeanor consistent with management standards.
• Engages regularly with a variety of stakeholders, including policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties.
• Use strong customer service skills to negotiate with policyholders to settle the claim.
• Performs additional duties as assigned.
• Promotes safety at all times and complies with safety/ergonomic standards as outlined in relevant company published manuals.
• Employees assigned to the Catastrophe team will be required to travel away from their residence for a specified period of time, usually consisting of 23 days.
• Although this is not a CAT-specific role, hires will be expected to commit to 1–3 CAT deployments per year.

Skills

Customer service

Communication skills

MS Office

Mobile apps

Insurance knowledge

Driver's license

Teamwork

Public interaction

Education

High School diploma

Tools

Claims software

Job description

Farmers Group Inc. in Springfield, MO is seeking a Field Property Adjuster to conduct virtual and on-site investigations at policyholder residences, assess property damage, determine liability, and negotiate fair settlements.

This remote field role requires travel to policyholders' homes; candidates must reside in the Greater Springfield area and be willing to deploy to catastrophe events. Starting wage is $26.01 per hour, with additional compensation based on experience.