Remote Field Implementation Lead, Touch Surgery Ecosystem

Medtronic; United States; Remote; USD 68,000 - 102,000; Full time

Benefits offered by this job

Health, Dental and vision insurance

401(k) plan with company match

Tuition assistance

Job summary

Medtronic is seeking an Implementation Specialist to serve as a customer-facing technical resource, deploying and supporting the Touch Surgery ecosystem across healthcare organizations in the Western United States.

This field-based role combines hands-on technology deployment with stakeholder engagement, collaborating with surgeons, nurses, IT teams, and biomedical engineers to enable successful go-live and adoption.

Qualifications

• Bachelor’s degree with 2+ years of relevant experience or advanced degree.
• Ability to travel up to 75-100% within the assigned territory.

Responsibilities

• Execute multiple concurrent implementations of the Touch Surgery ecosystem across healthcare organizations.
• Collaborate with surgeons, nurses, operating room leaders, residents, IT teams, and biomedical engineers to support deployment readiness and adoption.
• Install, configure, test, and validate hardware and software solutions in hospital environments, including network connectivity and system configuration activities.
• Deliver customer training, implementation meetings, and go-live support for clinical and operational users.
• Troubleshoot technical, workflow, and deployment challenges and coordinate resolution with internal and customer stakeholders.
• Assess customer environments, identify potential implementation risks, and develop contingency plans to support successful deployments.
• Share customer feedback with product, engineering, and customer success teams to support continuous improvement.

Skills

Customer-facing

Travel readiness

Stakeholder engagement

Education

Bachelor’s degree with 2+ years of relevant experience

Advanced degree with 0+ years of relevant experience

Job description

Medtronic is seeking an Implementation Specialist to serve as a customer-facing technical resource, deploying and supporting the Touch Surgery ecosystem across healthcare organizations in the Western United States.

This field-based role combines hands-on technology deployment with stakeholder engagement, collaborating with surgeons, nurses, IT teams, and biomedical engineers to enable successful go-live and adoption.