Touch Surgery Implementation Specialist (Remote West Coast)

Tech Sales Jobs; California; Remote; USD 68,000 - 102,000; Full time

Job summary

Medtronic is seeking an Implementation Specialist for the West Coast, a remote field-based role that requires extensive travel to hospitals and customer sites. You will deploy and support the Touch Surgery ecosystem across healthcare organizations, coordinating with clinical, operational, and technical teams to prepare sites, install solutions, and deliver training.

You will partner with cross-functional teams including sales, product, and engineering to drive adoption and long-term customer

Qualifications

• Bachelor's degree with 2+ years of relevant experience or advanced degree with 0+ years.
• Ability to travel up to 75-100% within the assigned territory.
• Experience or interest in healthcare IT deployments is preferred.

Responsibilities

• Execute multiple concurrent implementations of the Touch Surgery ecosystem across healthcare organizations.
• Collaborate with surgeons, nurses, operating room leaders, residents, information technology teams, and biomedical engineering teams to support deployment readiness and adoption.
• Install, configure, test, and validate hardware and software solutions in hospital environments, including network connectivity and system configuration activities.
• Deliver customer training, implementation meetings, and go-live support for clinical and operational users.
• Troubleshoot technical, workflow, and deployment challenges and coordinate resolution with internal and customer stakeholders.
• Assess customer environments, identify potential implementation risks, and develop contingency plans to support successful deployments.
• Partner with sales teams on pre-sales activities, customer evaluations, and implementation planning.
• Share customer feedback and field insights with product, engineering, and customer success teams to support continuous improvement.

Skills

Customer-facing

Technical deployment

Training delivery

Cross-functional collaboration

Field-based role

Travel readiness

Education

Bachelor's degree

Advanced degree

Job description

Medtronic is seeking an Implementation Specialist for the West Coast, a remote field-based role that requires extensive travel to hospitals and customer sites. You will deploy and support the Touch Surgery ecosystem across healthcare organizations, coordinating with clinical, operational, and technical teams to prepare sites, install solutions, and deliver training.

You will partner with cross-functional teams including sales, product, and engineering to drive adoption and long-term customer