Remote Implementation Specialist – Touch Surgery Ecosystem

Medtronic; California; Remote; USD 68,000 - 102,000; Full time

Job summary

Medtronic is seeking an Implementation Specialist to deploy and support the Touch Surgery ecosystem across healthcare organizations in the Western United States. This field-based role requires frequent travel to hospitals and customer sites, up to 75-100%, collaborating with surgeons, nurses, IT teams, and biomedical engineers to drive adoption and successful go-lives.

The role combines hands-on technology deployment with stakeholder engagement, delivering training, coordinating with sales, and

Qualifications

• Bachelor's degree with 2+ years of relevant experience or advanced degree with 0+ years of relevant experience.

Responsibilities

• Execute multiple concurrent implementations of the Touch Surgery ecosystem across healthcare organizations.
• Collaborate with surgeons, nurses, operating room leaders, residents, information technology teams, and biomedical engineering teams to support deployment readiness and adoption.
• Install, configure, test, and validate hardware and software solutions in hospital environments, including network connectivity and system configuration activities.
• Deliver customer training, implementation meetings, and go-live support for clinical and operational users.
• Troubleshoot technical, workflow, and deployment challenges and coordinate resolution with internal and customer stakeholders.
• Assess customer environments, identify potential implementation risks, and develop contingency plans to support successful deployments.
• Partner with sales teams on pre-sales activities, customer evaluations, and implementation planning.
• Share customer feedback and field insights with product, engineering, and customer success teams to support continuous improvement.

Skills

Customer-facing

Stakeholder engagement

Education

Bachelor's degree in related field

Advanced degree

Job description

Medtronic is seeking an Implementation Specialist to deploy and support the Touch Surgery ecosystem across healthcare organizations in the Western United States. This field-based role requires frequent travel to hospitals and customer sites, up to 75-100%, collaborating with surgeons, nurses, IT teams, and biomedical engineers to drive adoption and successful go-lives.

The role combines hands-on technology deployment with stakeholder engagement, delivering training, coordinating with sales, and