Remote Touch Surgery Implementation Specialist

Medtronic; Sacramento (CA); Remote; USD 68,000 - 102,000; Full time

Job summary

Medtronic is seeking an Implementation Specialist to deploy and support the Touch Surgery ecosystem across healthcare organizations in the Western United States. This remote field-based role requires frequent travel to hospitals and customer sites, collaborating with surgeons, IT teams, and biomedical engineers to install, train, and go-live successfully.

You will work alongside product, engineering, and sales teams to drive adoption and long-term customer success, balancing hands-on technology

Qualifications

• Bachelor's degree with 2+ years of relevant experience.
• Willingness to travel 75-100%.
• Experience with medical devices or digital solutions.
• Ability to work in a field-based, customer-facing role.

Responsibilities

• Execute multiple concurrent implementations of the Touch Surgery ecosystem across healthcare organizations.
• Collaborate with surgeons, nurses, operating room leaders, residents, information technology teams, and biomedical engineering teams to support deployment readiness and adoption.
• Install, configure, test, and validate hardware and software solutions in hospital environments, including network connectivity and system configuration activities.
• Deliver customer training, implementation meetings, and go-live support for clinical and operational users.
• Troubleshoot technical, workflow, and deployment challenges and coordinate resolution with internal and customer stakeholders.
• Assess customer environments, identify potential implementation risks, and develop contingency plans to support successful deployments.
• Partner with sales teams on pre-sales activities, customer evaluations, and implementation planning.
• Share customer feedback and field insights with product, engineering, and customer success teams to support continuous improvement.

Skills

Customer-facing

Stakeholder engagement

Travel readiness

Team collaboration

Education

Bachelor's degree

Advanced degree

Tools

Touch Surgery ecosystem

Medical device deployment

Job description

Medtronic is seeking an Implementation Specialist to deploy and support the Touch Surgery ecosystem across healthcare organizations in the Western United States. This remote field-based role requires frequent travel to hospitals and customer sites, collaborating with surgeons, IT teams, and biomedical engineers to install, train, and go-live successfully.

You will work alongside product, engineering, and sales teams to drive adoption and long-term customer success, balancing hands-on technology