Remote Field Engineer — Public Safety Cloud Deployments

Motorola Solutions

Richmond (VA)

Remote

USD 75,000 - 85,000

Full time

9 days ago

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Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

Paid Holidays & PTO

Job summary

Motorola Solutions in the United States is seeking an Emergency Call Handling Field Engineer to implement and support ECH solutions across on-premise and cloud-hosted environments. The role includes site configuration, testing, cutover activities, and post-cut support for hybrid cloud deployments with heavy travel requirements.

Candidates should hold a Bachelor's degree in engineering or IT, 3+ years of deployment experience, and familiarity with cloud platforms (Azure/AWS).

Qualifications

Bachelor's Degree in Engineering, IT, Software Engineering, or Technology.
3+ years of deployment and integration of complex IP products and systems.
Experience with Cloud Platforms and Deployment Models (e.g., Azure, AWS, or Private Cloud environments).
Experience with Cloud-based application troubleshooting, including connectivity, latency analysis, and identity management (SSO/Active Directory).
Relevant Cloud Certifications (e.g., AWS Certified Cloud Practitioner, Microsoft Certified: Azure Fundamentals) preferred.
CompTIA Network+ AND Security+

Responsibilities

Performs system configuration for all supported and assigned ECH solutions, including hybrid cloud and SaaS-based applications.
Performs site verification testing prior to cutting a site into a production environment.
Configures and troubleshoots connectivity between local site infrastructure and cloud-hosted application environments.
Provides support to Customer and Channel Partners while deploying the ECH solution into a production environment.
Documents all changes to the solution, including cloud tenant configurations and API integrations, that may occur during the implementation phase of the project.
Ensures that installation/quality issues are resolved in a timely and efficient manner.
Participates in the development and approval of Methods of Procedure (MOP) for cloud migrations and system upgrades.
Participates in pre-contract oral presentations and customer negotiations as required.
Maintains subject matter expert skills in emerging cloud-native public safety technologies.