Remote Field Engineer, Emergency Communications

Motorola Solutions; New York (NY); Remote; USD 90,000 - 100,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Generous Paid Time Off

Job summary

Motorola Solutions is seeking an experienced Emergency Call Handling (ECH) Field Engineer to implement and support on-premise and cloud-hosted ECH solutions across the United States. This remote role will require extensive travel and hands-on system configuration, testing, and post-cut support.

You will configure, verify, and troubleshoot ECH deployments, work with customers and partners, and document all changes.

Qualifications

• 3+ years of experience deploying or integrating complex IP products and systems.
• Experience with cloud-based applications and connectivity troubleshooting.
• Knowledge of server OS, virtualization, and network infrastructure.
• Experience with telephony concepts (analog, PRI) and SBC provisioning.

Responsibilities

• Configure and verify ECH solutions on-site and in cloud environments.
• Test site readiness and cutover to production.
• Troubleshoot connectivity between on-premises and cloud services.
• Document changes including cloud configurations and API integrations.
• Support customers and channel partners during deployment.

Skills

Deployment experience

Systems integration

Cloud knowledge

Public safety tech familiarity

Education

Bachelor's degree in Engineering/IT/Technology

Tools

VMware ESXi

Hyper-V

SQL Server

Windows Server

Linux

Cisco IOS

Fortinet FortiGate

Active Directory

SIP interfaces

Job description

Motorola Solutions is seeking an experienced Emergency Call Handling (ECH) Field Engineer to implement and support on-premise and cloud-hosted ECH solutions across the United States. This remote role will require extensive travel and hands-on system configuration, testing, and post-cut support.

You will configure, verify, and troubleshoot ECH deployments, work with customers and partners, and document all changes.