Remote Field CRM Leader

Dompé farmaceutici S.p.A.

San Mateo (CA)

Remote

USD 125,000 - 200,000

Full time

5 days ago
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Benefits offered by this job

Medical benefits
Generous vacation
401(k) matching

Job summary

Dompé is seeking a Senior Manager, Field CRM to strategically own the CRM ecosystem for the US commercial organization. You will bridge commercial strategy with IT/partners, shaping the roadmap for Veeva CRM and Salesforce while ensuring compliance and high field productivity across KAMs, Field Marketing, PAMs, and FAMs.

You will lead cross-functional governance, drive field training and enablement, and oversee data quality, privacy controls, and reporting dashboards to support market-facing

Qualifications

  • Bachelor’s degree required in a related field.
  • 6+ years in biopharma/commercial operations in pharma/biotech.
  • 4+ years managing life sciences CRM platforms (Veeva, Salesforce).
  • Experience supporting field teams (KAMs, Field Marketing, PAMs, FAMs).
  • Experience with external implementation partners and data consulting firms.

Responsibilities

  • Own CRM platform ownership and product roadmap across US commercial ops.
  • Drive UX advocacy and field enablement, including training and Field CRM Advisory Team.
  • Lead digital capabilities and campaign execution, ensuring integration with dashboards.
  • Ensure data quality and compliance governance for CRM platforms.

Skills

Leadership
Stakeholder management
Regulatory compliance
Data governance

Education

Bachelor’s Degree

Tools

Veeva CRM
Salesforce

Job description

Dompé is seeking a Senior Manager, Field CRM to strategically own the CRM ecosystem for the US commercial organization. You will bridge commercial strategy with IT/partners, shaping the roadmap for Veeva CRM and Salesforce while ensuring compliance and high field productivity across KAMs, Field Marketing, PAMs, and FAMs.

You will lead cross-functional governance, drive field training and enablement, and oversee data quality, privacy controls, and reporting dashboards to support market-facing

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