Remote Field Care Coordinator for Complex Needs

University of Minnesota School of Nursing; Lewiston, Northern (ID, KY); Hybrid; USD 83,097,000 - 149,001,000; Full time

Benefits offered by this job

Comprehensive benefits

Incentive programs

Equity stock purchase

Job summary

UnitedHealthcare is seeking a Care Coordinator to act as the primary care manager for a panel of dual eligible members, coordinating medical, behavioral, and social needs to promote quality care and appropriate utilization of services.

This fast-paced role supports collaboration with the care team and community resources, delivering person-centered plans and ensuring smooth transitions back to the community when appropriate.

Responsibilities

• Serve as the primary care manager for dual eligible members.
• Engage people face-to-face and/or telephonically to complete a comprehensive needs assessment or wellness assessment including medical, behavioral, functional, cultural, and social drivers of health.
• Develop and implement individualized, person-centered care plans inclusive of goals and interventions.
• Partner with the internal care team, providers, and community resources to implement care plans and remove obstacles.
• Assist members with obtaining HCBS supports and services.
• Provide referral and linkage to internal/external resources as appropriate.
• Support discharge planning and coordinate care transitions after ER visits or SNF stays.
• Educate and coach members to support self-management and healthy lifestyle changes.
• Advocate for people and families to ensure their needs are represented by the health care team.
• Support nonclinical questions (credentialing, claims) and connect to Health Plan resources.

Job description

UnitedHealthcare is seeking a Care Coordinator to act as the primary care manager for a panel of dual eligible members, coordinating medical, behavioral, and social needs to promote quality care and appropriate utilization of services.

This fast-paced role supports collaboration with the care team and community resources, delivering person-centered plans and ensuring smooth transitions back to the community when appropriate.