Remote Field Care Coordinator — Disability Support

UnitedHealth Group; Sevierville (TN); Hybrid; Confidential; Full time

Job summary

UnitedHealth Group is seeking a Support Coordinator to manage a panel of members with intellectual or developmental disabilities from home and in the field. You will conduct comprehensive needs assessments, design person-centered care plans, and coordinate with care teams and community resources to improve outcomes.

The role requires travel up to 75% and residency within a 50-mile radius of Blount County, TN, with remote work flexibility.

Qualifications

• Be an RN or LPN.
• 5+ years of experience as an independent Support Coordinator or case manager for service recipients in a 1915(c) HCBS Waiver and have completed Personal Outcome Measures Introduction and Assessment Workshop trainings as established by the Council on Quality and Leadership.
• 4-year or higher degree in social work, nursing, education, rehabilitation counseling, or other human service (e.g. psychology, sociology) or health care profession.
• Meet the federal requirements for a Qualified Developmental Disabilities Professional (QDDP) or Qualified Intellectual Disabilities Professional (QIDP).
• Reside in or within a 50-mile radius, commutable driving distance to Blount County in Tennessee.
• Access to reliable transportation and valid US'driver' license with the ability to travel up to 75% within advertised counties and surrounding areas to meet with members and providers.

Responsibilities

• Engage members face-to-face and/or telephonically to complete a comprehensive needs assessment, including assessment of medical, behavioral, functional, cultural, and socioeconomic (SDoH) needs
• Develop and implement person-centered care plans to address needs including management of chronic health conditions, health promotion and wellness, social determinants of health, medication management and member safety in alignment with evidence-based guidelines
• Develop and implement individualized, person-centered care plans inclusive of goals, opportunities and interventions aligned with a person's readiness to change to support the best health and quality of life outcomes by meeting the members where they are
• Partner and collaborate with internal care team, providers, and community resources/partners to implement care plan
• Provide referrals and linkage as appropriate and accepted by members (may include internal consult opportunities such as Housing Navigator, Pharmacy Team, Peer Specialist, etc.)

Skills

RN or LPN

Independent Support Coordinator

QDDP or QIDP

Education

Bachelor's or higher in social work/nursing/education/rehabilitation counseling/healthcare

QDDP or QIDP certification

Tools

MS Office

Job description

UnitedHealth Group is seeking a Support Coordinator to manage a panel of members with intellectual or developmental disabilities from home and in the field. You will conduct comprehensive needs assessments, design person-centered care plans, and coordinate with care teams and community resources to improve outcomes.

The role requires travel up to 75% and residency within a 50-mile radius of Blount County, TN, with remote work flexibility.