Remote Field-Based CSM: Renewals & Growth

Brains and Motion Education; San Francisco (CA); A distancia; USD 100.000 - 200.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Life Insurance

Short-Term Disability

Flexible Time Off

Descripción de la vacante

Brains & Motion Education seeks a Customer Success Manager to own post-sale revenue for a California territory, managing renewals, driving upsells, and expanding revenue across 30+ school, district, and partner accounts.

The role is field-based with regular travel, conferences, and events. You will partner with Sales, maintain CRM data in Salesforce, and ensure customer health to protect and grow revenue.

Formación

• 5+ years in account management, customer success, renewals, or field sales with quota or revenue-retention target.
• Proven ability to own renewals and close upsell/expansion within an existing book of business.
• Experience building district-level relationships with school leadership and administrators.

Responsabilidades

• Own full renewal lifecycle for 30+ accounts, forecast and close renewals on time.
• Identify and close upsell opportunities across the portfolio.
• Manage a large portfolio of school, district, and partner accounts in Salesforce.
• Maintain field presence and travel to conferences and events.

Conocimientos

Renewals ownership

Upsell & expansion

Account management

Forecasting

CRM proficiency (Salesforce)

Educación

Bachelor’s degree preferred

Herramientas

Salesforce

Descripción del empleo

Brains & Motion Education seeks a Customer Success Manager to own post-sale revenue for a California territory, managing renewals, driving upsells, and expanding revenue across 30+ school, district, and partner accounts.

The role is field-based with regular travel, conferences, and events. You will partner with Sales, maintain CRM data in Salesforce, and ensure customer health to protect and grow revenue.