Remote Field Applications Specialist - Downstream

sartorius

New Jersey

Hybrid

USD 90,000 - 117,000

Full time

3 days ago
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Benefits offered by this job

Sales incentive plan
Car allowance

Job summary

Sartorius seeks a Field Applications Specialist to support downstream processing solutions (Chrom/TFF) across the Mid-Atlantic/Southeast region. You will work remotely with customers, translating requirements into actionable product recommendations and coordinating trials to accelerate adoption and implementation of Sartorius technologies.

You will lead demonstrations, trainings, and technical consultations, collaborating with Sales, Product Management, and Quality teams.

Qualifications

  • Bachelor's degree in Life Sciences, Biotechnology, Engineering, or related field, or equivalent experience.
  • Master's degree preferred.
  • 3+ years in application support, technical support, field applications, or similar customer-facing roles.

Responsibilities

  • Support customer evaluations, technical consultations, and translate requirements into product recommendations for downstream systems (centrifugation, columns, chromatography, TFF).
  • Execute trials, validation activities, and training by designing and documenting evaluation plans and outcomes.
  • Troubleshoot inquiries and product performance issues by analyzing processes and coordinating corrective actions.
  • Contribute technical insights and competitive positioning during opportunity development.
  • Capture feedback and trends to support portfolio enhancements and share with stakeholders.
  • Support training of other Field Application Specialists and Sales team on technologies and processes.
  • Train customers on new technologies and support initial start-up activities and ongoing learning.
  • Assist with Quality investigations and complaint resolution through process analysis.

Skills

Customer-facing
Troubleshooting
Training & Coaching
Cross-functional Collaboration
Presentation Skills

Education

Bachelor's degree in Life Sciences/Engineering
Master's degree preferred

Tools

Salesforce
Tableau

Job description

Sartorius seeks a Field Applications Specialist to support downstream processing solutions (Chrom/TFF) across the Mid-Atlantic/Southeast region. You will work remotely with customers, translating requirements into actionable product recommendations and coordinating trials to accelerate adoption and implementation of Sartorius technologies.

You will lead demonstrations, trainings, and technical consultations, collaborating with Sales, Product Management, and Quality teams.

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