Remote Federal Sales Support Specialist

Johnson Controls, Inc.; Arlington (VA); Remote; USD 64,000 - 75,000; Full time

Benefits offered by this job

Vacation: 3 weeks + 5 sick days + 3浮动假

10 public holidays per year

Limited local travel

Job summary

Johnson Controls, a leading global building technology company, seeks a Sales Support Specialist for our Federal Systems team. Remote work option with DMV-area base. You will support government and commercial accounts, assist in proposal and pricing, coordinate contracts, and ensure seamless order fulfillment.

Strong Excel and federal contracting knowledge required. You will collaborate with Government Account Managers, Sales Reps, and internal teams to manage quotes, bookings, billing, and

Qualifications

• Highly organized, detail-oriented with data interpretation and decision-making skills.
• Experience supporting federal government customers and contracts.
• Knowledge of Physical Security, GSA schedules and federal procurement processes.
• Experience with proposal management, pricing administration, and contract support.
• Familiarity with project setup, bookings, procurement, and order management workflows.
• Experience developing sales reports, performance metrics, and operational dashboards.
• Ability to interpret and follow complex policies and compliance requirements.
• Strong prioritization and time-management skills.
• Ability to manage multiple projects and deadlines.
• High accuracy in documentation, data entry, and reporting.
• Excellent customer service and relationship management skills.
• Strong communication and collaboration with stakeholders.
• Self-motivated with ability to work independently.

Responsibilities

• Serve as the primary point of contact for government agencies, DoD contractors, and commercial customers.
• Support full customer lifecycle: proposal development, pricing, contracts, bookings, billing, and post-sale service.
• Act as liaison between customers and internal teams (Sales, PM, Procurement, Billing, Operations, Customer Service).
• Support sales operations from quote creation through project completion and closeout.

Skills

Microsoft Excel

Federal government customers

procurement processes

proposal management

pricing administration

contract support

data interpretation

multi-project management

customer service

communication & collaboration

Education

High School diploma

Associate’s Degree or BS preferable

Tools

Deltek Costpoint

Federal Systems Estimator

CPW

Microsoft Office (Excel, Word, Outlook)

Job description

Johnson Controls, a leading global building technology company, seeks a Sales Support Specialist for our Federal Systems team. Remote work option with DMV-area base. You will support government and commercial accounts, assist in proposal and pricing, coordinate contracts, and ensure seamless order fulfillment.

Strong Excel and federal contracting knowledge required. You will collaborate with Government Account Managers, Sales Reps, and internal teams to manage quotes, bookings, billing, and