Remote Federal IT Program Delivery Lead

GovCIO; Lansing (MI); Remote; USD 125,000 - 150,000; Full time

Benefits offered by this job

Employee Assistance Program (EAP)

Corporate Discounts

Learning & Development platform

Training, Education and Certification

Referral Bonus Program

Internal Mobility Program

Pet Insurance

Flexible Work Environment

Job summary

GovCIO is seeking a Regional Service Delivery Manager (RSDM) to support the TSA Focus contract. The role is fully remote within the United States, requiring US citizenship for DHS/TSA clearance.

Candidates should bring 15+ years of leadership in agency IT support and a proven ability to manage large-scale projects and teams. The position emphasizes integrated planning, vendor coordination, and delivering high-quality results for a national client base.

Qualifications

• Bachelor’s degree required with 15+ years of experience or commensurate experience.
• 15 years experience leading the user support function of a large agency-wide IT support contract serving 80K personnel.
• Clearance required: US citizenship for DHS/TSA clearance.

Responsibilities

• Create integrated project plans for contract deliverables and new development projects.
• Lead a multidisciplinary project team and manage budgets, schedules and status reports.
• Monitor progress, resolve issues and ensure quality and client satisfaction.
• Coordinate vendor tasks and reviews of deliverables; conduct project meetings and reporting.

Skills

Leadership

Program management

Stakeholder management

User support leadership

Education

Bachelor’s degree

Job description

GovCIO is seeking a Regional Service Delivery Manager (RSDM) to support the TSA Focus contract. The role is fully remote within the United States, requiring US citizenship for DHS/TSA clearance.

Candidates should bring 15+ years of leadership in agency IT support and a proven ability to manage large-scale projects and teams. The position emphasizes integrated planning, vendor coordination, and delivering high-quality results for a national client base.