Remote Family Travel Concierge

xperiencexscapetravels; Denver (CO); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Remote work

Travel perks

Professional growth

Dedicated support team

Job summary

Xperience Xscape Travels USA seeks a Family Adventure Consultant to guide clients from planning through return, ensuring a seamless, stress-free experience. Based in Georgia but offering remote flexibility, the company provides exclusive travel perks and ongoing professional growth within a team devoted to creating memorable journeys for families.

If you communicate well, have a background in travel or hospitality, and enjoy helping others, this role invites you to join a caring, client-focused

Qualifications

• Excellent written and verbal communication skills.
• Experience in customer service, preferably travel or hospitality.
• Strong attention to detail and organizational habits.
• Proactive, tech-savvy, and quick to learn new systems.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Assist with bookings, modifications, cancellations, and special requests.
• Provide up-to-date destination and travel documentation information.
• Follow up to confirm plans and gather feedback after trips.
• Address client concerns with empathy and efficiency.

Skills

Communication

Customer service

Travel knowledge

Attention to detail

Tech-savvy

Tools

Booking tools

CRM

Job description

Xperience Xscape Travels USA seeks a Family Adventure Consultant to guide clients from planning through return, ensuring a seamless, stress-free experience. Based in Georgia but offering remote flexibility, the company provides exclusive travel perks and ongoing professional growth within a team devoted to creating memorable journeys for families.

If you communicate well, have a background in travel or hospitality, and enjoy helping others, this role invites you to join a caring, client-focused