Remote Adventure Travel Concierge & Itinerary Pro

xperiencexscapetravels; Orlando (FL); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Remote work flexibility

Travel perks and industry discounts

Professional growth and training

Community-focused team

Job summary

Xperience Xscape Travels USA is seeking an Adventure Itinerary Specialist to guide clients from planning through their return, ensuring a seamless and stress-free experience. You will assist with travel arrangements, answer questions, and resolve challenges with professionalism and care.

Based in Georgia, the team offers remote flexibility, exclusive travel perks, and ongoing training to help you grow within a passionate travel community.

Qualifications

• Excellent communication skills, written and verbal.
• Background in customer service, travel, tourism, or hospitality.
• High attention to detail and proactive mindset.
• Tech-savvy and able to learn new booking tools quickly.
• Genuine enthusiasm for travel and helping others create memories.

Responsibilities

• Respond to client inquiries across email, phone, and messaging in a timely, professional manner.
• Support clients with bookings, modifications, cancellations, and special travel requests.
• Provide up-to-date information on destinations, documentation, and agency processes.
• Follow up with clients to confirm plans and gather feedback after trips.
• Address concerns with empathy and efficiency to ensure client satisfaction.

Skills

Communication

Customer service

Attention to detail

Proactive

Tech-savvy

Travel passion

Tools

Booking systems

Job description

Xperience Xscape Travels USA is seeking an Adventure Itinerary Specialist to guide clients from planning through their return, ensuring a seamless and stress-free experience. You will assist with travel arrangements, answer questions, and resolve challenges with professionalism and care.

Based in Georgia, the team offers remote flexibility, exclusive travel perks, and ongoing training to help you grow within a passionate travel community.