Remote Adventure Travel Planner & Concierge

xperiencexscapetravels; Chicago (IL); A distancia; USD 40.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote flexibility

Travel perks and discounts

Professional growth

Community of travelers

Descripción de la vacante

Xperience Xscape Travels USA in Georgia is seeking an Adventure Travel Consultant to guide clients through every stage of their journey, from planning to safe return. You will assist with travel arrangements, answer questions, manage updates, and resolve challenges with professionalism.

This role emphasizes remote flexibility, strong communication, travel knowledge, and the ability to learn new booking tools quickly.

Formación

• Excellent written and verbal communication.
• Background in customer service within travel, tourism, or hospitality.
• High attention to detail and strong organizational habits.
• Tech-savvy and able to learn new booking tools quickly.
• Genuine enthusiasm for travel and helping others create memorable experiences.

Responsabilidades

• Respond to client inquiries across email, phone, and messaging in a timely, professional manner.
• Support clients with booking modifications, cancellations, and special requests.
• Provide accurate information regarding destinations, travel documents, and agency processes.
• Follow up with clients to confirm plans and gather feedback after trips.
• Address concerns with empathy and efficiency to ensure client satisfaction.

Conocimientos

Communication skills

Customer service

Attention to detail

Tech-savviness

Travel enthusiasm

Descripción del empleo

Xperience Xscape Travels USA in Georgia is seeking an Adventure Travel Consultant to guide clients through every stage of their journey, from planning to safe return. You will assist with travel arrangements, answer questions, manage updates, and resolve challenges with professionalism.

This role emphasizes remote flexibility, strong communication, travel knowledge, and the ability to learn new booking tools quickly.