Remote Adventure Planner & Travel Concierge

xperiencexscapetravels; Pittsburgh (Allegheny County); Remoto; USD 42.000 - 56.000; Tempo pieno

Vantaggi offerti da questo lavoro

Remote work

Travel perks

Professional growth

Community

Descrizione del lavoro

Xperience Xscape Travels USA is seeking an Adventure Itinerary Specialist to guide clients from planning to return, ensuring a seamless, stress-free experience through travel arrangements, updates, and issue resolution.

Based in Georgia with remote flexibility, the role emphasizes strong communication, industry knowledge, and a proactive, tech-savvy approach to booking tools and destinations.

Competenze

• Excellent communication skills, both written and verbal.
• Background in customer service, ideally within travel or hospitality.
• High attention to detail with proactive mindset.
• Able to learn new booking tools quickly.

Mansioni

• Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post-trip.
• Address concerns with empathy and efficiency, ensuring client satisfaction.

Conoscenze

Communication

Customer service

Attention to detail

Organizational skills

Tech-savvy

Travel enthusiasm

Descrizione del lavoro

Xperience Xscape Travels USA is seeking an Adventure Itinerary Specialist to guide clients from planning to return, ensuring a seamless, stress-free experience through travel arrangements, updates, and issue resolution.

Based in Georgia with remote flexibility, the role emphasizes strong communication, industry knowledge, and a proactive, tech-savvy approach to booking tools and destinations.