Remote Family Travel Experience Advisor

xperiencexscapetravels; Memphis (TN); Teletrabalho; USD 40 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote flexibility

Exclusive travel perks and discounts

Ongoing training & support

Community of travel enthusiasts

Resumo da oferta

Xperience Xscape Travels USA is seeking a Family Adventure Consultant to guide clients from planning through return, delivering a seamless, stress-free experience.

You will support travel arrangements, answer questions, manage updates, and resolve challenges with professionalism to help families create memorable journeys across the country.

This remote role offers flexible hours, exclusive travel perks, ongoing training, and a community passionate about turning dreams into lasting memories.

Qualificações

• Excellent communication skills, both written and verbal.
• Background in customer service within travel, tourism, or hospitality.
• High attention to detail and strong organizational habits.
• Tech-savvy and quick to learn new systems and booking tools.
• Genuine enthusiasm for travel and helping others create memorable experiences.

Responsabilidades

• Respond to client inquiries across channels (email, phone, messaging) in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate information regarding destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post-trip.
• Address concerns with empathy and efficiency, ensuring client satisfaction.

Conhecimentos

Communication

Customer service

Attention to detail

Organizational skills

Proactive mindset

Tech literacy

Ferramentas

Booking systems

Descrição da oferta de emprego

Xperience Xscape Travels USA is seeking a Family Adventure Consultant to guide clients from planning through return, delivering a seamless, stress-free experience.

You will support travel arrangements, answer questions, manage updates, and resolve challenges with professionalism to help families create memorable journeys across the country.

This remote role offers flexible hours, exclusive travel perks, ongoing training, and a community passionate about turning dreams into lasting memories.