Remote Executive Director, Patient Access & Program Design

BioSpace; United States; On-site; USD 235,870 - 326,167; Full time

Job summary

EyePoint Pharmaceuticals seeks a Sr./Executive Director of Program Design and Access Strategy to design and evolve patient support programs for access and affordability. You will influence across functions, drive patient-centric experiences, and partner with Legal, Compliance, and Marketing to deliver scalable, compliant solutions that improve access for patients and practices.

The role requires 12+ years in pharma/biotech with patient access focus, deep market understanding, and strong

Qualifications

• 12+ years of pharma/biotech experience with a focus on patient and/or market access.
• Deep understanding of the patient access landscape and grasp of the patient access journey in the buy and bill landscape.
• Experience building multiple aspects of patient support programs: Hub services, commercial copay programs, PAP, field access teams, etc.
• Experience optimizing both internal patient services programs and outsourced vendor programs in the space.
• Diverse background in patient access, with successful personal performance or leadership across different patient access functions.
• Specialty pharmacy and trade experience a plus.
• Recent ophthalmology market experience, ideally in the retina space.
• Demonstrated leadership experience with accountability for multiple support programs.
• Launch experience and/or experience in ophthalmology is a plus.
• Firm grasp of the compliance and regulatory environment.
• Ability to inspire and influence while leading without authority.
• Comfortably create presentations and deliver compelling messages to executive leadership.
• Demonstrated ability to think strategically, anticipate changes in the marketplace, and be the voice of the patient and customer.
• Success working in a cross-functional collaborative environment and understanding the needs culture within smaller biotech.
• College degree is required; MBA or master's level degree is a plus.
• Excellent project management skills and follow-through, as well as a proven ability to delegate and lead through others for key deliverables.
• Demonstrated ability to excel in smaller, fast-paced entrepreneurial organizations.
• Excellent oral and written communication skills and interpersonal skills.
• Adept at forming and maintaining a collaborative work environment in and among cross-functional teams.

Responsibilities

• Accountable for overall design of patient support programs.
• Seen as a leader within the organization with an impact beyond the specific scope of the role.
• At the center of bringing together a cross-functional access core team to ensure excellent collaboration and communication in order to achieve organizational access goals.
• Focus on ensuring patient access and designing a program that delivers excellent patient and practice experience.
• Improve program innovation, customer-facing technology, and user experience with people, processes, and platforms.
• Lead through others and assist the VP of Patient and Reimbursement Services with charting the path forward for the organization.
• Maintain high levels of engagement with leadership and functions outside of Patient and Market Access.
• Navigate the corporate structure, coach and assist team members with planning, and pull through on key initiatives.
• Accountable for partnering with marketing to manage patient services marketing materials, forms, and administrative documents.
• Serve as strategic partner to Legal and Compliance and ensure programs operate compliantly while managing key SOPs for the organization.
• Work closely with Commercial Strategy to optimize data utilization and analytics that turn insights into action and improve patient access.
• Play an integral role in optimization of data flow and governance.
• Establish relationships with functional heads across multiple areas of the business and act as proxy for the VP of Patient and Reimbursement Services when appropriate.
• Partner closely with field access leadership and hub operations leadership to ensure teams have what they need to deliver on organizational goals.

Skills

Patient access

Market access

Leadership

Cross-functional collaboration

Strategic thinking

Presentation skills

Project management

Communication skills

Influence without authority

Digital solutions

Education

Bachelor's degree

MBA or master's degree

Job description

EyePoint Pharmaceuticals seeks a Sr./Executive Director of Program Design and Access Strategy to design and evolve patient support programs for access and affordability. You will influence across functions, drive patient-centric experiences, and partner with Legal, Compliance, and Marketing to deliver scalable, compliant solutions that improve access for patients and practices.

The role requires 12+ years in pharma/biotech with patient access focus, deep market understanding, and strong